Please read our Terms and Conditions
The following information forms the basic understanding between you and Impact Graphics Pty Ltd, except as otherwise provided in a written agreement between you and Impact Graphics.
Whilst every endeavour will be made to ensure that this website and any scripts or programs are free of errors, Impact Graphics cannot accept responsibility for any losses incurred due to malfunction of this website, or any part of it.
Do you have any Privacy issues or questions?
If you have any privacy related questions or issues, please contact us by email at
Where to go for more privacy information
For further information about privacy issues or protecting your privacy, please visit the Privacy Commissioner’s Australia website by clicking here www.privacy.gov.au
The website, graphics and any programming code remain the property of Impact Graphics until all outstanding accounts are paid in full. Any scripts, cgi applications, php scripts, or software (unless specifically agreed) written by Impact Graphics remain the copyright of Impact Graphics and may only be commercially reproduced or resold with the permission of Impact Graphics. Impact Graphics cannot take responsibility for any copyright infringements caused by materials submitted by the client. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material.
A deposit of 50% is required with any standard new project. This is non-refundable. Once a website has been designed and completed the final balance of payment is then due in accordance with our payment terms below. There are no exceptions to this, ie If the client decides they no longer want the site, after having commissioned the work and paid a deposit, they are still obliged to pay for the work that has been done. Non payment will result in legal action being taken if necessary. If a website development takes longer than 2 months we will invoice progress payments depending on the size of the website. For websites under $5,000 we may issue a 25% progress payment with 25% payable on completion of the project. Websites over $5,000 are negotiable and can be discussed on a per project basis. Impact Graphics will place a link back to their website in the footer area on all pages of the client website.
Impact Graphics Pty Ltd will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines. Impact Graphics will not become involved in any disputes between the site owner and their clients, and will not be liable or be held responsible for any wrongdoing on the part of a website owner. Eg. any disputes re content / images that have been provided to us for inclusion on the site. Impact Graphics will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents. Impact Graphics will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by its agents.
Database, Application and eCommerce Development
Impact Graphics cannot take responsibility for any losses incurred by the use of any software created for the client.
Whilst every care has been taken to ensure products are problem free and accurate, the ultimate responsibility lies with the client in ensuring that all software is functioning correctly before use.
Where applications or sites are developed on web servers not recommended by Impact Graphics, the client is expected to provide or seek any information, additional software, support or co-operation pertaining to the web server required in order for the application to be correctly developed. Where large applications are to be developed, it is the clients responsibility to provide a suitable testing environment which is identical to the final production environment. The client is expected to fully test any application or programming relating to a site developed by Impact Graphics before being made generally available for use. Where “bugs”, errors or other issues are found after the site is live, Impact Graphics will endeavour to (but is not obliged to) correct these issues to meet the standards of function outlined in the brief. Impact Graphics will endeavour to ensure that any developed / designed site or application will function correctly on the web server it is initially installed in, and that it will function correctly when viewed with the latest web browsing software versions of: Microsoft Internet Explorer, Mozilla Firefox, Apple Safari, Google Chrome, Opera. Impact Graphics can not offer a guarantee of correct function with any older versions of web browser software.
Payment of Accounts
A 50% deposit is required from any new client before any work can commence. It is Impact Graphics policy that any outstanding accounts for work carried out by Impact Graphics or its affiliates are required to be paid in full, no later than 15 days from the date of the invoice unless by prior arrangement with Impact Graphics. Once a deposit is paid and all subsequent final work is completed, you are obliged to pay the balance of the initial agreed on quote in full. We will contact clients via email and telephone to remind them of such payments if they are not received when due. If accounts are not settled or Impact Graphics have not been contacted regarding any delay, access to the related website may be denied and / or web pages removed. Following consistent non payment of an invoice, our Solicitors will contact the client in question with a view to taking the matter further, and if necessary seek payment through legal procedures, and / or a court summons.
This website may contain links to other websites on the Internet that are owned and operated by someone other than Impact Graphics. Impact Graphics provides these links solely as a convenience. The appearance of a link does not imply Impact Graphics endorsement, nor is Impact Graphics responsible for the content of any linked site. Access to any linked sites is at your own risk.
Changes to the Terms and Conditions
Impact Graphics reserves the right to change or alter these Terms and Conditions at any time without notice.
If you have any further questions or concerns please contact us by email at